Privacy policy

Who we are

 Our website address is:

1.1      Personal information when used in this Policy means information that can identify you as an individual or is capable of identifying you.

1.2      Your use of our Website signifies your consent to us collecting and using your personal information as specified below.

1.3      How we collect information about you:

1.3.1     You may order a product or a service and provide your name, e-mail address, delivery address, credit or debit card number and expiry date so that the order can be processed and your products (or services where appropriate) delivered to you. Sometimes, you may be asked for your telephone number.

1.3.2     If you enter a competition or participate in a promotion, we will ask for your name, address and e-mail address and any other relevant information about you.

1.3.3     We will collect information concerning your tastes and preferences both when you tell us what these are and through our analysis of customer traffic (as described below).

1.3.4     It may be that you provide to us details of credit or debit cards or bank accounts in order to make payments to us. Any such information (“confidential financial information”) will be used by us only for the specific purpose for which it was provided to us.

1.4      How we use your information

1.4.1     we may use your information to confirm that your orders have been received.

1.4.2     We may also use your personal information and process such information for the purposes of management, research, analysis, corporate reporting, credit-scoring, affordability assessment, and improving business efficiencies.

1.4.3     We may use personal information collected about you to contact you by post, telephone and electronic mail (that is email, picture, video, and SMS) about functionality changes to our Website, services or changes to our Terms and Conditions, and to communicate with you about your customer benefits and advise you regarding the use of our services.

1.4.4     We may use the information collected about you to contact you by post or phone about new customer offers and services. We may also contact you by electronic mail for these purposes, subject to any preferences selected by you.

1.4.5     Subject to your preferences in respect of each of our services, selected third parties may use the personal information collected about you to contact you about information that you might find interesting.

1.5      How long do we keep your information for? The time periods for which we keep your information may vary according to the use or purpose attached to the information. Unless there is a specific legal requirement requiring us to keep your information, however, we will not keep it for longer than necessary for the purpose for which the information was collected or for which it is to be processed. We will in any event delete or destroy any personal information which has become obsolete.

1.6      Disclosing your information to third parties:

1.6.1     We reserve the right to access and disclose personal information to comply with applicable laws, regulations and lawful government requests, to operate its systems properly to protect itself or its users or to solve any customer disputes.

1.6.2     We may from time to time elect to make use of other companies to provide some of our services, and our services will then be offered through third party service providers on our Website. We may then share your personal information with these companies. These companies can and will process this information and will be obliged to keep such information confidential.

1.7      How can you manage your privacy preferences? If you’d like us to stop processing your information for marketing purposes, please contact us at